Surf & Sand
FAQ's
Need-To-Know Info
What is Check in Check Out Time?
Check in is at 10 AM, check out is at 12 Noon.
Do you allow smoking on property? In the rooms?
Our hotel is entirely non-smoking.
Do you offer room service? What are the hours?
Yes, we offer In Room Dining 24 hours a day, with a limited overnight menu.
Do you have a pool?
No, we do not have swimming pools, but we are just 5 min walk far from Candolim beach
I booked on a website other than the hotel website and I need to make a change to my reservation.
In this situation, you would have to contact the customer service department at the website you used to make your reservation.
Do you offer room service? What are the hours?
Yes, we offer In Room Dining 24 hours a day, with a limited overnight menu.
Will your rooms allow rollaway beds/cribs/playards? Is there a charge?
Some of our rooms can accommodate cribs or rollaway beds. There is a per night rental fee for all rollaway beds.
Is my ID required at check in?
We do require presentation of a valid government-issued identification at the time of check-in.
Can I check in with my debit card?
We absolutely take debit cards at check-in.
What forms of payment are accepted to pay for my room?
All major credit cards are accepted.